Refund and Returns Policy
At Danhchi Medics, your satisfaction matters. If you’re not happy with your purchase, here’s a quick overview of how our return and refund process works.
Return Window
You have 30 days from the date of purchase to request a refund and returns.
Return Conditions
To be eligible:
- The item must be unused
- In original condition
- In original packaging
- Requires proof of purchase
Some items cannot be returned, including:
Gift cards, downloadable products, perishable goods, intimate items, hazardous materials, and certain health & personal care products.
Refunds
Once we receive and inspect your return, we’ll notify you about approval.
Approved refunds are issued to your original payment method.
If your refund hasn’t shown yet:
- Check your bank account
- Contact your credit card issuer
- Contact your bank
If still unresolved, email us at info@danhchimedics.com.
Exchanges
We only replace items that are defective or damaged.
Please email us at info@danhchimedics.com for exchange instructions.
Sale Items
Sale or discounted items cannot be refunded.
Shipping Returns
Ship your return to:
{physical address}
Customers are responsible for return shipping costs, which are non-refundable.
Need Help?
For any questions about returns or refunds, contact us at info@danhchimedics.com.